Public Works

Wastewater Plant

The wastewater plant was built in 2009 and treats over 200,000 gallons per day. There are 5 lift Stations that transfer wastewater from the lift stations to the wastewater plant. Save the Village maintenance costs by not flushing or disposing of the following items down the drains:

Razor blades
Diapers (disposable and non-disposable)
Grease
Plastic gloves
Dental floss
Wipes
Tampons/feminine napkins
Dye bottles
Plastic bags
Clothing

These products plug lines and pumps that can interrupt service and cost thousands of dollars in time, repair and chemicals to remove these products from our wastewater system.

Water/Sanitary Service/Refuse & Billing

The Village conducts Utility Billing on a bi-monthly basis. Inquiries regarding your water, sewer, and refuse bill or payment should be directed to the Water Department by calling 815-634-8149 x110 during the normal business hours 7:30 AM – 4:00 PM, Monday-Friday.

General Information

Customers are billed on a bi-monthly basis for water, sewer, and refuse. All bills for service shall be rendered as of the first day of the month succeeding the period for which the service is provided and shall be payable no later than the close of business on the thirtieth (30th) day after the date of the bill. If payment has not been received within 30 days of the billing date, a penalty of 10% of the amount of the bill shall be added to your account. If your bill is more than 45 days delinquent, a service shut-off notice will be issued and service will be discontinued as of the date of the notice. Please contact the Water department at (815) 634-8149 to discuss payment arrangements; otherwise service will be discontinued.

If your bill is more than 45 days delinquent your services will be interrupted. If service is interrupted for non-payment, it will be restored only after all charges and re-connection fees have been paid. The reconnection fee is $50.00.

Customers (residents and businesses) should contact the Village if they notice a discrepancy between the readings on the inside meter and the outside remote register.

Payment Options

Customers may pay their Utility bills:

In person at the Village Hall during normal business hours, M-F, 7:30 AM – 4:00 PM
Mail in your payment to: Village of Diamond Water Dept., 1750 E Division, Diamond, IL 60416
Place in the Drive-up drop box in front of the Village Hall
Direct Debit Enrollment- No Fee. The required authorization agreement may be obtained at the Village Hall or may be downloaded. A voided check indicating the bank account that is to be debited must be attached to the signed form. Direct Debit must be activated prior to a billing and the Village requires at least 30 days prior to a change in a direct debit bank account. The transaction will appear on your monthly bank statement and you will continue to receive Utility Bills from the Village indicating “Direct Debit” at the bottom of the bill. To enroll in Direct Debit Payment, please complete the direct debit form and submit form to the Village Hall. Questions, call 815-634-8149 for more information.
Online – Please click here to utilize the online bill pay option. Payment Service Network, Inc. Residents can pay online using a debit or credit card and/or e-check options. Convenience fees apply: $1.10 for checks; 2.50% ($+.50 if under $100) for credit cards.

Water Rates

The first 10,000 gallons is billed at a base rate of $95.64 (bi-monthly). Any gallons exceeding 10,000 gallons for the two month period is billed at $11.52 per thousand gallons. Annual 5% rate increase effective on November billing.

Annual Drinking Water Quality Report

Download Report

Sewer Rates

The first 4,000 gallons is billed at a base rate of $51.54 (bi-monthly). Any gallons exceeding 4,000 gallons for the two month period is billed at $2.23 per thousand gallons. Annual 5% rate increase effective on November billing.

Sewer Surcharge

The sewer surcharge is to pay for the construction of the Wastewater Treatment Plant and is $15.00 per month/$30.00 bi-monthly. As homes are built this charge will be re-evaluated and possibly reduced.

ONLY Single Family Dwellings receive $15.00 Video Gaming CREDIT on their bi-monthly bills.

Garbage

Environmental Recycling & Disposal Service is the provider for refuse/recycling removal at a cost of $21.28 per month. Seniors over 65 years of age receive a $1.00 discount on refuse service per month. Garbage pick-up day is Thursday of every week. Please have all trash ready for pick up by 6:00 a.m. Weeks with a holiday prior to or on your service day (Thursday) will have service delayed by one day. The following holidays are observed: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.

In accordance with the garbage contract, a garbage increase occurs in May every year.

The contact number for Environmental Recycling and Disposal Service: 815-725-4555.

Watering Schedule

Watering is limited year round in accordance with Ordinance #2006-12. All properties with even numbered street numbers may use water on even numbered calendar dates and only between the hours of 6:00 a.m. to 10:00 a.m. and 6:00 p.m. to 10:00 p.m.

All properties with odd numbered street numbers may use water on odd numbered calendar dates and only between the hours of 6:00 a.m. to 10:00 a.m. and 6:00 p.m. to 10:00 p.m.

Water may be used for establishment of Sod and/or Seeded Turf Lawns planted in the then current year for a period of fourteen (14) days after the sod is laid or the seed planted.

No person shall allow a continuous stream of water to run off into any gutter, ditch, drain or street inlet while using water for restricted purposes.

Water Meters & Water Mains

If you have a water meter leak or detect a water main break, please contact the Village Hall as soon as possible. Please call (815) 634-8149 during business hours and (815) 634-8149 ext. 23 after hours or on weekends.

Read Your Water Meter

Use your water meter to check for leaks. Start by turning off all faucets and water-using appliances and make sure no one uses water during the testing period. Take a reading on your water meter, wait for about 30 minutes, and then take a second reading. If the dial has moved, you have a leak.

LEAKS CAN RUN, BUT THEY CAN’T HIDE

Are you ready to chase down leaks? Household leaks can waste nearly 1 trillion gallons of water annually nationwide.

The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills. Studies show that dripping faucets and leaking toilets account for as much as 14% of all indoor water use, equivalent to 10 gallons (38 liters) per person of water lost per day.

To check for leaks in your home, you first need to determine whether you’re wasting water and then identify the source of the leak.

Here are some tips for finding leaks:

Take a look at your water usage during a colder month, such as January or February. If a family of four exceeds 12,000 gallons per month, there are serious leaks.
Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.
Identify toilet leaks by placing a drop of food coloring in the toilet tank. If any color shows up in the bowl after 10 minutes, you have a leak. (Be sure to flush immediately after the experiment to avoid staining the tank.)
Examine faucet gaskets and pipe fittings for any water on the outside of the pipe to check for surface leaks. Check the sink and bathtub faucets, replacing the rubber O-ring or washer inside the valve can usually repair dripping faucets.

Small Changes Can Save $ and the Environment

Save Indoors

In the bathroom-where over half of all water use inside a home takes place:

The most common source of leaks is the toilet. Check toilets for leaks by placing a few drops of food coloring in the tank. If after 15 minutes the dye shows up in the bowl, the toilet has a leak. Leaky toilets can usually be repaired inexpensively by replacing the flapper.
- Toilets can account for almost 30% of all indoor water use, more than any other fixture or appliance.
- Older toilets (installed prior to 1994) use 3.5 to 7 gallons (13 to 27 liters) of water per flush and as much as 20 gallons (76 liters) per person per day.
- Replacing an old toilet with a new model can save the typical household 7900 to 21,700 gallons (29,902 to 82,135 liters) of water per year. An average of 20% of toilets leak.

Turn off the tap while shaving or brushing teeth.
Showers use less water than baths, as long as you keep an eye on how long you’ve been lathering

In the kitchen—whip up a batch of big water savings:

Plug up the sink or use a wash basin if washing dishes by hand.
Use a dishwasher—and when you do, make sure it’s fully loaded!
Scrape your plate instead of rinsing it before loading it into the dishwasher.
Keep a pitcher of drinking water in the refrigerator instead of letting the faucet run until the water is cool.
Thaw in the refrigerator overnight rather than using a running tap of hot water.
Add food wastes to your compost pile instead of using the garbage disposal.

In the Laundry Room-where you can be clean AND Green:

Wash only full loads of laundry or use the appropriate water level or load size selection on the washing machine.
To save money on your energy bills, set your washing machine to use cold water rather than hot or warm water.

For more tips and information for a Watersense home, please See http://www.epa.gov/watersense/statistics-and-facts

Water Loss in Gallons Per Month LOSS IN GALLONS PER MONTH

The following chart describes the amount of water loss per month that would occur should your residence/business have a leak.